This is a question I think more people should ask, when conducting job interviews. The answer to this shows several things about the candidate:
1. What do they *really* love to do? What will they excel at?
2. Are they enthusiastic about work?
3. How do they view their successes? Was it the result of great teamwork, individual effort, lucky circumstances, or something else?
The whole point of a job interview is to figure out if a person will fit in a position or company. The work they love to do is what they will tend to do, so this question really addresses that core challenge.
Lecture over, here's my stab at an answer:
One ofwhat I would consider my "greatest successes" was the development of Search Engine Optimization services for 10x Marketing. We knew we needed to offer something -- we even had a few clients paying us for SEO services -- but we had no formal, scalable solution. Our CEO asked me if I would become an "SEO guru" and see what we could do there.
I knew nothing about SEO. Over the next few weeks and months, I found some books and a lot of websites about what I soon learned was a rapidly growing and very young industry. I visited the websites of every SEO company I could find, from the mom-and-pop shops to the New York ad agencies with red-carpet client lists. I heard many ideas, many contradictory and almost all unsubstantiated.
In the midst of the chaos lay principles, however. The dissertation of Sergei and Brin, outlining a primitive vision of Page Rank. And a core of ideas that fit our goal of developing a consistent, scalable, honest approach to SEO.
I evaluated tactics both for their short-term effectiveness and their long-term viability. I eliminated anything that wouldn't work if we had a Google employee sitting in the room with us. I tested a ton of ideas, measuring the success of each and weighing the impact of various tactics.
Finally, we had the guts of a process that would work. But it would take work to run. Months of work, in fact, for a single client.
So I turned to another set of books and websites, and I started teaching myself Java. (The language of choice, if only because it had the most readily adaptable set of example programs that I could work with!) If we could have afforded a programmer, I'm sure we would have ended up with much 'cleaner' code than what I produced. But the little program I created was finished after a month of development, and when we ran it -- it worked. Optify could do in two days what would have taken a person two months to do manually.
Two years later, we're still using that program. I've had to adjust some of the formulas and features, and I've expanded it to support many different languages as we've gotten clients from overseas. I had to build a distributed proxy server system when we started overtaxing our own servers and resources. As search engines have changed, I've modified it to match and to support new engines that have come online.
And our company has grown fantastically. SEO has become our primary service. Referrals from clients is our single best source of new leads. And our clients -- who typically come to us skeptical, having been burned two or three times by other SEO companies -- are growing and growing.
I'm not a programmer, and I'm not an SEO guy. I'm just a guy who does his best at whatever needs to be done. When that happened to be SEO and programming, I did a really good job.
Now I'm working on Conversion Rate Enhancement. I'm excited to see where that leads!